F.A.Q.

Double-wall paper cups are made of 2 layers of paperboard, whereas single-wall paper cups are made of one layer of paperboard. Hot drinks can be poured in both single-wall and double-wall cups. However, when selecting single-wall cups for hot beverages, we recommend additionally using a textured paperboard sleeve to prevent the cup from getting too hot for holding.

The brightness is the major difference between matte and glossy paper cups. Both types are manufactured in a very similar way, but they look and feel different. To have a matt look of the cups we are printing them on uncoated cardboard, which has better color absorption features. If you prefer mild and pale colors you should choose matt cardboard. Glossy cardboard is shinier—this makes the visual printed on the gloss cup more noticeable. For vibrant and shiny colors, we suggest you to choose glossy cardboard. The glossy paper cups are printed on coated cardboard.

PE (polyethylene) is a type of plastic used on the paper cups as coating and barrier to making the cups liquid-proof.

Paper cups with water-based barrier coating are also liquid-proof and they have PAP21 recyclability certificate which means they do not require separate or additional waste collection system as they can be recycled with paper. Also, these paper cups are marked with the Paper2Paper and PAP21 logos on the bottom, which will communicate to customers that such packaging can be disposed of in paper waste containers.

Yes. Our sustainable paper cups with water-based barrier do not require separate or additional waste collection system as they are certified to be recycled with paper.

Paper packaging is manufactured using certified materials which are not harmful and are dedicated for food packaging production. Moreover, an additional varnish layer is applied to the printed product to further minimise its contact with food.

You will find the instructions on the requirements for the preparation of a design file after downloading the product template and the rules for the preparation of a design file. All this this information you will find in Custom Design page.

Prepare the layout using template you have downloaded (all templates you could find at Custom branding page. When you already have prepared PDF file you have to upload on our e-shop while placing your order. All the design files uploaded on boldcup.eu website will be checked immediately at our Online Design Tool. All the warnings (if any) and a 3D preview will be available for you online at the moment you are placing an Order. You will be able to check the design on-line, see the 3D preview and if you are happy with the design you just proceed with an Order. No additional confirmation after you’ve placed an Order will be needed anymore.

No problem, we have developed the Online Design Tool for you to create the product’s design online. Here is short description, how does it work: First of all, get the right product features and press the button to start designing the cup online. Then pick from our pre-existing design or create your own design from scratch. Try to explore all design tool possibilities and choose the best options for your design. When you are satisfied with the result, press SAVE&ORDER. The design file you create will be instantly added to the product. Now you are ready to add this product to Cart and proceed to Checkout.

First of all, get the right product features and press the button to start designing the cup online. Then pick from our pre-existing design or create your own design from scratch. Try to explore all design tool possibilities and choose the best options for your design. When you are satisfied with the result, press SAVE&ORDER. The design file you create will be instantly added to the product. Now you are ready to add this product to Cart and proceed to Checkout.

We offer FREE shipping to Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. No additional fee is applied for the delivery of the goods. You only pay the prices of the selected goods specified in the online store.

From 17th of January 2022 we no longer offer free delivery to Ireland. We also offer delivery with an additional charges to Norway, Switzerland and United Kingdom.

Please follow all relevant information about the current production and delivery times in the Terms of Delivery section.

Super Express delivery is temporary not available.

You may choose some products with Super Express delivery and receive the paper cups in 3 to 4 working days. The term counting starts after the order is paid. Super Express delivery might take more than 4 working days at the winter Holiday season and because of the other Holidays.

We do not offer the option of printing inside a paper cup.

Yes. Our paper cups are suitable to serve both hot and cold beverages. We recommend you to choose double-wall paper cups for keeping drinks hot for longer.

Of course. Just write us [email protected] and we will send you a sample box with our products.